Privacy Policy

1.1.This privacy policy (hereinafter - the "Policy") explains how MB "Propin" collects, uses, and stores Your personal data when You visit our website www.propin.com or www.propin.lt (hereinafter - the "Website"), create an account, purchase real estate (RE) reports, or communicate with our customer support team.

1.2.Please note that information on how we collect and use data for the real estate reports themselves (data about the property itself, value, environment, etc.) is provided in a separate document - the Real Estate Data Privacy Notice.

1.3.The controller of Your personal data is MB "Propin", legal entity code 307191109, (hereinafter - "Propin" or "we").

1.4.If you have any questions regarding the protection of your data, you can contact us by e-mail at info@propin.lt.

We collect only the personal data that is necessary to provide our services. We process data for the following purposes and on the following legal bases:

To ensure smooth service provision, we may transfer your data to our trusted partners (data processors):

• Payment processing service providers (e.g., Montonio, Paysera, or others, depending on the integrations used on the Website);
• Cloud computing and server hosting service providers;
• E-mail delivery and marketing tool providers;
• Companies providing accounting services;
• Law enforcement authorities or courts, if strictly required by the laws of the Republic of Lithuania.

We do not sell or rent your personal data to any third parties.

We store your data for no longer than is necessary to achieve the purposes for which it was collected:

• Account data: stored for the entire lifetime of your account and for 3 years after the last login, or until the account is deleted.
• Payment and invoice data: stored for 10 years in accordance with the accounting requirements of the Republic of Lithuania.
• Customer support communication: stored for up to 2 years after your last inquiry.
• Marketing data: stored until you withdraw your consent (you can opt out of newsletters at any time by clicking the link in the e-mail).

Under the GDPR, you have the following rights regarding your personal data:

• The right to know what data we process about you;
• The right to access your personal data and receive a copy of it;
• The right to request the rectification of inaccurate data or the completion of incomplete data;
• The right to request the deletion of your personal data (the "right to be forgotten"), except in cases where we are required to retain it by law (e.g., invoices);
• The right to restrict the processing of your data;
• The right to object to the processing of your data;
• The right to data portability (to receive your data in a structured and machine-readable format);
• The right to withdraw your given consent (e.g., for direct marketing).

To exercise these rights, please contact us by e-mail at info@propin.lt.

If you believe your rights have been violated, you have the right to file a complaint with the State Data Protection Inspectorate (www.vdai.lrv.lt).

We use cookies on the Website to ensure its operation, improve your browsing experience, and collect analytical data. When you first visit the Website, you are informed about the use of cookies in a pop-up banner, where you can choose which cookies you consent to (except for strictly necessary ones).

If you have any questions, comments, or complaints regarding this Policy, please kindly contact us:

• Company: MB "Propin"
• E-mail: info@propin.lt